If you are unsatisfied with your purchase from the comma shop for any reason, you have 30 days from the date of delivery to request a full refund. Request a refund here.
If you purchased in the US, a USPS domestic return shipping label will be emailed to you. A $9.99 fee will be deducted from your refund for using the prepaid shipping label. If you do not use the label you will not be charged for it. If you choose to not use the prepaid label provided by us or are an international return, ship the items pre-paid and with tracking.
You will receive a confirmation email when your return has been processed. Please be patient as it can take 2-5 business days to process the return.
Original packaging for return is not required but we are not responsible for devices damaged due to poor packaging. If you are reusing a box, please remove or cover all barcodes and existing labels.