Put your car on the internet with comma prime.

A subscription to comma prime gives you a real-time connection to your car through comma connect. Your first three months of comma prime are free with the purchase of a comma two and comma three (includes navigation). Sign up now for comma prime on comma connect (connect.comma.ai) for $24/mo.

  • Navigation with turn-by-turn directions
    (comma three only)

  • 1 year storage of your drive videos

  • Remote SSH access to your device

  • Unlimited data at 512kbps

  • Take pictures remotely in real time

  • 24/7 Connectivity

Navigation beta is live.

Try this comma three only feature now with comma prime. Input an address on comma connect (connect.comma.ai) and get turn-by-turn directions displayed on your device.

How do I claim the free prime offer?

Sign up for prime in comma connect. With a purchase of a comma two and comma three, you get three free months of comma prime, in which you can cancel at any time. After that you will be charged $24 a month. 

The free prime offer must be claimed within 30 days of purchase of a device and a credit card must be provided. 

What is Connect?

Connect (https://connect.comma.ai/) is a dashboard of your recent drives.

Connect provides other features (some require a comma prime subscription) such as battery voltage, snapshot, and navigation guidance

How do I review my drives?

Check out your recent drives in Connect.

Your drives are accessible for 3 days (or 1 year with a comma prime subscription).

What is comma prime?

comma prime is an MVNO, meaning we sell mobile service to all of you in the United States. Although you are buying service through comma, it should have coverage everywhere a certain major cell network does. It’s unlimited, meaning you can’t run out. It is capped to 512 kbps of bandwidth.

All comma devices ship with a comma prime SIM card and include 3 free months of comma prime (initiated on ship date). Visit connect.comma.ai to claim your free comma prime.

With our new qlog infrastructure, you should be able to upload your routes in real time. And in the app, we’ll be rolling out more and more features that benefit from having an always connected device. We also have an SSH proxy that is available with comma prime. This, combined with the cell phone service, allows you to access your device remotely from anywhere. You’ll also have remote access to all the other methods in athena using our API.

When you enter your GitHub username on your device under Developer Settings, your GitHub authorized public keys will become your authorized SSH keys for ssh.comma.ai. See ssh.comma.ai for further instructions.

comma does not have and does not want remote access to your device (unlike certain electric car companies), because your device is yours. You alone control your private key for remote access. Our security model is the same as SSH, so a compromise would likely mean someone has gained access to your private key (or an OpenSSH 0-day just compromised 80% of the internet!). comma does not have your private key and a comma employee will never ask you for your private key.

I have prime on my comma two. How do I move it to my comma three?

Here is the best way to get prime on your new device.

  1. Cancel your existing prime subscription through connect.comma.ai
  2. Sign up for prime on the comma three (and get a new three month trial)

We aren't able to transfer comma prime subscriptions between devices.

How do I cancel comma prime?

We've made the Refund Policy as straightforward as we can, no hidden clauses and no fine print.

  • You may cancel your subscription by selecting the "Cancel Subscription" option on connect.comma.ai in the settings cog -> "Device Settings" -> "Manage Prime Settings". You can do this at any time without incurring a cancellation fee. Upon canceling your comma prime membership, no further fees will be charged.
  • If you have a free trial period, we will charge your credit card with the monthly subscription fee at the end of the trial period.
  • We will continue to charge your credit card account on a monthly basis until you cancel your subscription. For example, if you joined on April 5 your credit card will be charged on May 5; June 5; July 5; and so on until you cancel your subscription.
  • Your cancellation takes effect immediately. 

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